Luscii - Status Page

Luscii Integrations experiencing degraded performance

Priority 3: Issue with Happitech Heart Rate Measurement on Google Pixel Devices (Android 15)
  • Identified
    Identified

    Situation:

    A problem has been identified with the Happitech heart rate measurement in the Luscii app on Android 15, only affecting Google Pixel devices. After completing the measurement, users cannot press ‘Done’ because the button is obscured by Android 15’s new top bar functionality.

    Complication:

    Users cannot finalize or submit their measurements, potentially leading to missed measurements for patients. This issue does not occur elsewhere in the Luscii app, as prior adjustments were made for Android 15.

    Next steps:

    Our developers have contacted Happitech to create an update that aligns with the new Android 15 layout. Once available, we will integrate this update into the Luscii app. Currently, the only workaround is to use a different device or an older version of Android. The issue is classified as high impact (level 3).

    For questions, please contact support@luscii.com.

Luscii Web App - Operational

100% - uptime

Luscii Android App - Operational

100% - uptime

Luscii iOS App - Operational

100% - uptime

Luscii Integrations - Degraded performance

100% - uptime

Luscii Metabase - Operational

Customer portal - Operational

100% - uptime

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