Status: Identified
Complication: Due to a security incident at ChipSoft (supplier of HiX), we have proactively disabled the Luscii–HiX integration. Luscii itself is not affected and all Luscii data is safe. Organisations using the HiX integration can temporarily switch to the web version of Luscii.
Next steps: We disconnected database access last night immediately after publication and took additional protective measures this morning. We are closely monitoring developments at ChipSoft and will provide an update as soon as more information becomes available.
